The Great Tapping Out
We’re hearing a lot about people tapping out. Quiet quitting has been one of the big buzzwords of 2025.
Disincentivised, disengaging - all in all, we're hearing a lot about how people are simply not that bothered.
And it’s true - for some countries, and some sectors. But as with everything else (jazz hands, ta-da) - there’s nuance.


Overall story? We surveyed 10,000 people across the UK - and found happiness had… increased?
That’s right. Average happiness at work has been increasing over time.
6.9
GWP Average Happiness September 2023
7.0
GWP Average Happiness September 2024
7.1
GWP Average Happiness March 2025
6.9
7.0
7.1
GWP Average Happiness September 2023
GWP Average Happiness September 2024
GWP Average Happiness March 2025
Why have we got the wrong story?
- Unrepresentative data: Some sectors are experiencing a decline in happiness - particularly in the public sector, media and science. And if your sample isn’t representative, you’re not going to be able to get the full picture.
- Mistaking US Trends for the UK: Those in the US are tapping out. Average happiness has declined since March 2024. But what goes on over the pond doesn’t always hold true for the UK.
- Relying on anecdotal evidence: You’re always going to miss the bigger picture if you focus on stories over stats. There's an anecdote to fit with any story - but you've got to be able to move into trends to figure out what's really going on.
So which roles are happiest?
Top 5 roles for happiness at work?
- IT
- Engineer
- Field engineer or tradesperson
- Marketing or advertising
- Software engineer or developer
Why is this the case?
IT, software engineering and marketing roles have shown a big uptick in happiness over the past few years. This could be becase AI has offered the opportunity to become far more strategic with their role. There's the chance to outsource many of the day to day activities and transform their role into something much more creative.
Engineers and field engineers have registered high levels of happiness since Wisdom started collecting data - people are persistently happy in these roles.
Who is responsible for stories of doom and gloom?
Which roles are least happy?
- Factory or warehouse operator
- Research or development
- Customer service
- Content production or creative
- Administration
Why is this the case?
Three of these roles - customer service, content production and administration - are heavily vulnerable to being replaced by artificial intelligence. Changes in scientific funding, and cancellation of various studies in the US may have led to research and development professionals feeling particularly dissatisfied at work - there's more global competition, and increased anti-science discourse.
Cut through the noise with Wisdom.
Employer Brand has seen a series of successive Greats - from the Great Resignation to the Great Stay, and now the Great Disengagement.
But sometimes, this is more a product of the search for a headline than what’s actually showing in the data.
There’s a lot going on in the world of work. So much is changing, so fast - and relying on sensationalist headlines simply isn’t good enough.
Use Wisdom to find the real picture.
Make your brand talented.
Book a demo below.